Frequently Asked Questions

We provide clean, safe, affordable housing to people who need it, by working with property owners, such as yourself. When someone needs short-term housing due to business or leisure travel we match them with one of our locations. 

We find that oftentimes when people are traveling they still need to work, so we provide quality Wi-Fi and a printer, as well as daily essentials for our travelers. We strive to create a relaxed environment to work and live in. Having a kitchen gives them more control over what they eat, and saves money on food. We want to provide all the comforts of home they are accustom to.

We take away the headaches that can come with being a landlord. It is our priority to keep your property in premier condition. We frequently we look for any minor repairs that need to be handled and address them ourselves immediately. Your property will always remain rent-ready. Additionally we issue automatic rent payments, so all you have to do is sit back and wait for the payment to arrive in your account.

As investors we understand the importance of protecting your property and the value in renting to someone you can trust. It's in our best interest to maintain a outstanding working relationship with you, as we strive to be the most valuable tenant you will ever have. Additionally we look forward to finding more opportunities to work together on future projects to create a win-win for everyone.

• Daily/Weekly Cleaning

Guest stays an average of 6.6 days. Which means a professional crew must enter the unit and clean everything from top to bottom. Top to bottom means from the ceiling fan that gets dusted all the way down. 

• Little or No Use of Appliances 

We find that our guests are typically outside of the unit for most of the day, and occasionally cook when staying for a short period of time. However, having the option to cook as needed is essential for some travelers. 

• Pet and Smoke-Free

As part of the signed and acknowledge House Rules, our guests are not allowed to bring pets (unless an approved and certified service animal) or smoke any substances in our units. Nor are they permitted to light candles or other flammable objects. 

• Noise Issues/Disrupting Neighbors

We go to great lengths to ensure the surrounding neighbors have a pleasant day-to-day living experience. By installing exterior cameras and sound monitoring we are able to observe the activities that are happening in and around the unit 24/7. We make sure to adhere to the quiet hours of the complex and neighborhood. 

• Lower Wear and Tear

With frequent monitoring of the unit it is easy for us to keep up on small repairs before they turn into big problems! Also guest are not doing the typical day to day tasks that tend to cause more wear or damage to the property. 

• Minor Maintenance Covered by Us

We agree to take care of the small repairs and be responsible for the first $150 of any minor maintenance. We can repair a loose screen door or a doorknob, etc. And the property owner will be responsible to fix the appliance, heating, and air, as well as regular maintenance of the building and premises. 

• Automatic Monthly Rental Payments

Automation is the key to any successful business. Our systems set to make automatic payments to the property owner for monthly rents and utility company’s billing. 

• Fully Insured for Damage and Liability

The insurance provides liability protection for short-term rental properties; it also provides coverage for the contents. The insurance includes a loss of use/income as well. If something happens to the property for a covered incident, there is protection in place.  

Until recent years, finding a place while traveling was synonymous with hotels or other professionally run establishments. In the past decade, however, the long-established order was revolutionized by the arrival of a new player on the market: short-term rentals. This newer form of hospitality represents an unprecedented opportunity for travelers to enjoy the comforts of home while traveling worldwide. 

Issues with short-term tenants are often more manageable than those you would have with a long-term tenant who is under a lease. Travelers usually occupy the property for a short time, and all transactions are made using the platform of choice. Therefore, common landlord issues such as unpaid rent or dealing with evictions are highly unlikely in a typical short-term rental scenario. For a long-term rental, unless a tenant explicitly does something that’s against their lease, you’re likely stuck with them until their lease is up. 

Vacation rental or short-term rental is an individual dwelling or any unit or group of units in a condominium, cooperative or timeshare, that is also a transient public lodging establishment. (offered for rent for less than thirty days.) These types of rentals can be found in both single-family and multi-family housing.